Request TrackerRequest Tracker 
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Request Tracker (req.exe). Request Tracker is easy to use -- one screen records all information about a single request.
Request Tracker is a powerful Help Desk database system designed to help businesses manage and track customer requests with ease. It enables you to store and retrieve all important details about each request, such as who made the request, when it was made, the actions taken, who handled the request, and how much time was spent on resolving it. For businesses that charge customers for their requests, Request Tracker offers built-in tools to calculate charges, print bills, and track payments efficiently.
This intuitive system makes managing customer support a breeze with its easy-to-use interface. Each request is documented on a single screen, making it easy to record and view all relevant information. With its advanced search features, you can quickly locate similar past issues and solutions, streamlining the resolution process and improving productivity.