Improve Your Neighborhood with the OneService App – Convenient Feedback Anytime, Anywhere

Enhance your community by reporting local issues directly through the OneService App. Whether it’s cleanliness, maintenance, or pests, easily submit your feedback and have it directed to the appropriate authorities like HDB, NEA, LTA, or NParks. No need to worry about figuring out the right agency—just submit your report and we’ll handle the rest!

With the OneService App, you can contribute to a cleaner, safer, and better-maintained neighborhood at your convenience. Simply log in using your Singpass account to get started. It’s that easy to make a difference in your local area!

Key Features:

• Report municipal issues including HDB facilities maintenance, illegal parking, and cleanliness
• Easily report road and footpath issues, pests, animals, and birds
• Submit feedback on smoking in prohibited areas and other public concerns
• Direct your reports to the relevant government agencies without needing to know the specific contact
• Developed by the Municipal Services Office as part of Singapore’s Smart Nation Initiative

ABOUT ONESERVICE

The OneService App is a Smart Nation initiative developed by the Municipal Services Office in partnership with 17 Town Councils and 10 government agencies. These include the Building and Construction Authority (BCA), Housing and Development Board (HDB), Land Transport Authority (LTA), National Environment Agency (NEA), National Parks Board (NParks), and others such as PUB, the Singapore Police Force (SPF), and the Urban Redevelopment Authority (URA).

FEEDBACK

If you have any feedback regarding the OneService App, you can easily submit it as a case through the app itself. If you are experiencing any issues accessing the app, feel free to email [email protected] for assistance.

TERMS OF USE AND PRIVACY

By downloading the OneService App, you agree to the Terms of Use and Privacy Policy. For more details, visit the links below:

• Terms of Use
• Privacy Policy