Manage Your JB Hi-Fi Mobile Services Easily with a Secure, All-in-One App

The JB Hi-Fi Mobile app, powered by Telstra, gives you quick, reliable control over your mobile services—usage, payments, support and more. Designed for smooth on-the-go management, it delivers fast access, clear navigation and smart tools that help you stay connected.

Whether you’re checking data, handling bills or preparing for travel, the app keeps everything organised in one place. Enjoy streamlined account management, enhanced security, and helpful features built for everyday convenience, ideal for users searching for “best mobile account manager app,” “easy prepaid recharge tool,” or “secure phone plan management.”

• Sign in securely with two-step verification
• View and manage Pre-Paid SIM, Upfront Mobile and Upfront Mobile Broadband services
• Use International Roaming and Day Passes when travelling overseas
• Filter and block scam text messages
• ‘Message us’ to reach JB Hi-Fi Mobile experts for fast support
• Make payments, change methods, set up auto payments, request extensions and view payment history
• Update contact details in your profile
• Track Telstra network outages in real time
• Access 5G on eligible plans
• Pre-Paid SIM customers can recharge, buy extra data, check balances, track usage and view recharge history

If you’re new, simply download the app and sign in with the username you created when registering your JB Hi-Fi Mobile service—and you’re ready to go.