edponline: sua área de cliente

EDP Online App – Fast Electricity Bill Management, Online Energy Services, and Mobile Customer Support About application
The EDP Online application is the official service channel of EDP distributors in the states of São Paulo and Espírito Santo, designed to make your daily life easier with faster, smarter service. Through a single electricity bill management app, you can access the Virtual Mobile Agency, manage your energy account, and use online energy services anytime.
Download the app now and enjoy a modern utility customer service app built for convenience and agility.
How to use
On your first access to the application, simply register your installation using the information found on your electricity bill. This step is required only once. After that, every time you open the app on the same device, you will be automatically logged in for quick access to your mobile energy account management.
When you open the app, sign up using the account holder’s document number and the client code via the top-right menu option “Add installation.” You can register multiple installations and easily switch between them to submit requests or check information, either through the top bar or the “Select installation” option in the menu.
You can also use the integrated chat service to get information without visiting an agency. This chat feature is an EDP innovation, inspired by the most popular smartphone messaging apps, allowing you to resolve issues quickly and simply through online customer support.
Important
Protect your data. This application allows your installation information to be stored on the device. Therefore, it is important to pay attention to who has access to your phone and this system. • Access the Virtual Mobile Agency for complete electricity service management • Manage multiple installations and switch between accounts easily • Use chat-based customer support for fast and simple assistance • Register once and enjoy automatic login on your device • Securely store and manage your electricity bill and account data